Privacy Policy

Our Meta App collects and processes information to provide messaging services and webhook functionality:

• Message Data: Content of messages sent and received through our app via Meta's platform
• User Profile Information: Name, profile picture, and user ID provided by Meta
• Conversation Metadata: Message timestamps, delivery status, and conversation context
• Webhook Data: Event notifications and status updates from Meta's servers
• Technical Data: HTTP request logs, IP addresses, and API interaction data
• Device Information: Platform type and app version for compatibility purposes

We handle your message data with the following practices:

• Messages are processed in real-time through secure HTTP requests
• Temporary message storage for delivery confirmation and error handling
• Message content is encrypted during transmission and at rest
• Automatic deletion of processed messages after 30 days (unless required for functionality)
• No permanent storage of message content unless explicitly required for service operation
• Webhook events are logged temporarily for debugging and reliability purposes

We use the collected information to:

• Facilitate message delivery between users and our app
• Process and respond to incoming webhook events from Meta
• Maintain conversation context and message threading
• Ensure reliable message delivery and handle failures
• Monitor app performance and troubleshoot technical issues
• Comply with Meta's platform policies and terms of service
• Protect against spam, abuse, and malicious activities

Our app receives and processes webhook events from Meta's servers:

• Webhook endpoints are secured with verification tokens and signatures
• Event data is processed immediately and not stored permanently
• Failed webhook deliveries are retried according to Meta's specifications
• API requests are logged for debugging but personal data is anonymized
• All communications with Meta's servers use HTTPS encryption
• Rate limiting and error handling to ensure service stability

We implement comprehensive security measures for message and user data:

• End-to-end encryption for all API communications with Meta
• Secure webhook verification using Meta's signature validation
• Regular security audits and penetration testing
• Access controls and authentication for system administrators
• Encrypted storage for any temporarily retained data
• Automated monitoring for suspicious activities and data breaches
• Compliance with Meta's security requirements and industry standards

We share information only in the following circumstances:

• With Meta: As required by Meta's platform policies and API terms
• Service Providers: Trusted hosting and infrastructure providers under strict data agreements
• Legal Requirements: When required by law, court order, or to protect rights and safety
• User Consent: Only with your explicit permission for specific purposes

We never sell, rent, or trade your message data or personal information to third parties for marketing purposes.

Our data retention practices:

• Message Content: Deleted within 30 days unless needed for ongoing conversations
• Webhook Logs: Retained for 90 days for debugging and reliability monitoring
• User Profile Data: Retained while you use our app and for 1 year after last activity
• Technical Logs: Anonymized and retained for up to 2 years for security and performance analysis

You have the following rights regarding your data:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information and message history
• Object to processing of your information for specific purposes
• Withdraw consent and stop using our app at any time
• Export your data in a structured format (where technically feasible)
• Block or uninstall our app through Meta's platform controls

Our app operates in compliance with Meta's platform policies:

• Adherence to Meta's Developer Policies and Terms of Service
• Implementation of required webhook security measures
• Respect for user privacy settings and blocking preferences
• Regular review and updates to maintain platform compliance
• Cooperation with Meta's security and policy enforcement

If you have any questions about this Privacy Policy, your data, or how we handle messages, please contact us:

We will respond to your inquiry within 30 days and work to resolve any concerns about your privacy and data handling.

We may update this Privacy Policy to reflect changes in our practices, Meta's requirements, or legal obligations:

• Updated "Last updated" date will reflect any changes
• Significant changes will be communicated through our app or website
• Continued use of our app constitutes acceptance of updated terms
• Users will be notified of changes affecting message handling or data processing

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your messaging data and personal information.